How can we help?
Email us and a person on the team will reply within one business day.
Email support
Questions about the app, your subscription, or anything that isn’t working the way it should.
We reply within one business dayHelp us help you faster
- Which device you’re on, and the app version
- What you were doing when it happened
- What you expected, and what you saw instead
- A screenshot, if you can
Getting started
Your first recording, naming voices and asking across meetings.
Download Dragon
Get the app on iPhone, Android, Mac or Windows. Apple Watch is coming soon.
Privacy policy
What we collect, and what we never do with it.
Want to delete your account, or just some of your data? See how
Getting started
iPhone, Android, Mac and Windows. An Apple Watch companion is coming soon. Record on any of them and the note appears on all of them. Download Dragon.
No. Dragon records from your own device, so nothing joins the call and there is nothing for the other people to install.
Our getting started guide walks through your first recording, naming voices, and asking across meetings. Each step takes about a minute.
Recording and voices
When you stop a recording, Dragon asks who’s speaking. Tap a voice to hear it and give it a name. Named voices are saved to People and recognised in every meeting after that.
Yes. Unnamed voices stay as “Voice 2”, “Voice 3” and so on, and you can name them whenever you like.
Yes. Meetings, calls, appointments, lectures and everyday conversations all work, in person or on a video call.
Account and subscription
Your first week is free. After that it’s $1.99 a month, or $19.99 a year.
If you subscribed through the App Store or Google Play, you can manage it from your store account’s subscription settings. If you’re not sure how you subscribed, email us and we’ll sort it out.
Go to the account deletion page and follow the steps there.
Privacy and data
Your notes are end-to-end encrypted, and only your devices hold the keys. How we protect your data.
No. Audio stays on the device that recorded it.
No. Your recordings and notes aren’t used to train models.
Sync
Check that you’re signed in to the same account on both devices and that both are online. If it still hasn’t appeared after a few minutes, email us with both device models and we’ll look into it.