Privacy Policy
Last updated: March 17, 2026
Dragon Notes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Dragon Notes iOS application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Account Information: When you create an account, we may collect your name, email address, and payment information for subscription management.
- Audio Recordings: When you use Dragon Notes to record meetings, the audio files are stored locally on your device and, if you opt in, synced to our secure cloud servers.
- Transcription Data: Text transcriptions generated from your audio recordings, including meeting notes, summaries, and action items.
- Usage Data: Information about how you interact with the app, including features used, session duration, and app performance metrics.
- Device Information: Device type, operating system version, unique device identifiers, and general diagnostic data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Dragon Notes Service
- To process audio recordings and generate transcriptions, notes, and action items
- To sync your data across devices when cloud sync is enabled
- To process payments and manage your subscription
- To send you important updates about the Service
- To respond to your requests, comments, or questions
- To detect, prevent, and address technical issues or security breaches
3. Audio Data and Cloud Storage
Your audio recordings are stored locally on your device by default. If you choose to enable cloud sync, your recordings, transcriptions, and notes will be uploaded to our secure cloud infrastructure.
- All audio files are encrypted during transmission (TLS 1.3) and at rest (AES-256 encryption)
- Cloud-stored data is hosted on enterprise-grade servers with SOC 2 compliance
- You can delete your cloud data at any time from within the app
- We do not access, listen to, or review your audio recordings unless required for technical support with your explicit consent
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
- Service Providers: We work with trusted third-party service providers for cloud hosting, payment processing, and analytics. These providers are contractually bound to protect your data.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Safety: We may share information when we believe it is necessary to protect the safety, rights, or property of Dragon Notes, our users, or the public.
- With Your Consent: When you share meeting notes or transcriptions via the PDF sharing feature, you choose the recipients.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Locally stored recordings remain on your device until you delete them. Cloud-synced data is retained until you delete it or close your account. Upon account deletion, we will remove your data from our servers within 30 days, except where retention is required by law.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, regular security audits, and secure development practices. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Opt-out: Disable cloud sync at any time to keep all data local to your device
8. Children's Privacy
Dragon Notes is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@dragonnotes.com
Website: https://dragonnotes.com